Digipeak Media respects your privacy and the right to control your personal data. We will be transparent about the information we collect and why, and we will protect it in the most secure way possible.

In Digipeak Media’s ("The Company") privacy policy, we describe what data we collect, for what purpose they are collected, how you can have control over your own information, and how to contact us. This privacy policy applies when you use apps, websites, and services included under an app or on a website administered by the Company. The Company is the data controller in accordance with these terms and is responsible for processing in accordance with applicable legislation.

Here you can see a summary of what happens on the website during your visit:

Web Activity Storage

We track your web activity and may use it for marketing purposes.

Personal data

We may collect personal data at specific times for the purpose of marketing communication, product information, and customer communication.

Processing Personal Data

We may process the specified personal data by submitting them to integrated systems.

Integrated systems are:

• Groove.cm
• Zapier
• ClickMagick

We Store Personal Data

We store personal data in our system for market analysis.

Profiling

We perform automatic profiling based on web activity, and your profile may be used for marketing purposes.

Personal Data We Collect

Digipeak Media primarily collects the data directly from you as a customer. Examples of personal data we collect are your name, contact details such as mobile phone number and email address. The Company may update your information from other public registers, such as SPAR, if necessary to maintain good registry care.

Digipeak Media registers, or may register your personal data in connection with:

• Registration for a service offered through the various platforms that Digipeak Media offers.
• When you fill in your email address or your mobile phone number on the website.
• If you contact us via email, by phone, our websites, and social media.
• If you sign up for the Company's newsletter.
• Your visit to our websites and app, including but not limited to traffic data, location data, web logs, and other communication data, as well as e.g. the IP address, type of device, operating system, and browser type used for the visit.

Consent-Based Collection

By filling in a consent form on the website (e.g., subscribing to newsletters, participating in offers, etc.), you agree that your personal data (e.g., your name, phone number, and email address) may be used for marketing purposes for the service displayed in connection with where you are asked to fill in your personal data.

We also collect your IP address, geographic location, and interests in order to better tailor our marketing to you.

When you visit our website, you also consent to us placing cookies, both first-party and third-party cookies, on your computer. These cookies follow you and your browsing behavior in order to offer you marketing based on your behavior.

How We Use Collected Information

The Company processes personal data primarily for the purposes set out below and for any additional purposes specified at the time of collection:

• To fulfill orders for services through one of the platforms offered by the Company;
• Enable good customer service, such as handling your inquiries, correcting incorrect information, or sending information that you have requested, e.g., newsletters;
• Information about the order of service is stored and analyzed and serves as the basis for offers and discounts as well as marketing of both a general and targeted nature;
• To be able to administer customer profiles, conduct analyses, and market research;
• For system administration and to produce statistical data about our users' behavior and patterns, but this does not identify any individual and is done on an aggregated level;
• To develop, deliver, and improve our products and services through analysis of your behavior on our websites and app.

Personal data is also used for analysis to perform. IP address, device type, operating system and browser type used for the visit.

Data collection with consent

By filling out a consent form on the website (e.g., subscribing to newsletters, taking advantage of offers, etc.), you consent to your personal data (e.g., your name, phone number, and email address) being used for marketing purposes for the service that is being promoted where you are asked to fill in your personal data.

We also collect your IP address, geographic position, and interests in order to better tailor our marketing to you.

When you visit our website, you also consent to us placing cookies, both first-party and third-party cookies, on your computer. Such cookies follow you and your browsing behavior with the aim of offering you marketing based on your behavior.

How we use collected information

Digipeak Media processes personal data primarily for the following purposes, as well as for any additional purposes that may be specified at the time of collection:

• To fulfill orders of services through one of the platforms offered by Digipeak Media.
• Enable good customer service, such as handling your inquiries, correcting incorrect information or sending information that you have requested, e.g., newsletters.
• Information about the order of services is stored and analyzed, and forms the basis for offers and discounts as well as marketing of both general and targeted nature.
• To manage customer profiles, conduct analyses, and market research.
• For system administration and to generate statistical data about our users' behavior and patterns. This does not identify any individual but occurs on an aggregated level.
• To improve, deliver, and enhance our products and services through analysis of your behavior on our websites and apps.
• Personal data is also used for analysis to carry out segmentation/profiling to develop targeted offers and services.
• To send you information and marketing via SMS, email, app, push, or other digital contact paths such as social media when you have an active customer relationship with us.
• To contact you via app, SMS, email, or mail about other offers, promotions, or services that we believe may be of interest to you. Note that you can opt out of this marketing at any time.
• To provide you with relevant recommendations, offers, and customized services based on what others with similar behavior have been interested in, what service you have chosen, viewed, and shown interest in.
• To help us develop our website and app to be more useful and to improve your user experience of the platforms offered by Digipeak Media by customizing the display of the services to the device being used.
• To send important messages such as communication about changes in our terms and policies.

Information that may be disclosed

We may share information with other companies that process data on our behalf in order for us to perform our services, e.g., analysis, distribution, or other services to maintain and apply our terms of use and delivery conditions. However, all handling of personal data always observes high security and confidentiality.

About cookies

When using our website and app, personal data may be collected through cookies. Information about your use and which pages are visited is stored. This can be technical information about your device and internet connection such as operating system, browser version, IP address, cookies, and unique identifiers. When visiting our websites where our services are provided, various technologies may be used to recognize you in order to learn more about our users. This can happen directly or through the use of third-party technology.

Cookies that may be used on this site:

• Google Analytics
• Microsoft UET
• ClickMagick

Legal basis, storage, and deletion of personal data

Legal basis: We process your personal data based on different legal grounds depending on the specific category of personal data being processed. We process your personal data primarily as necessary to perform our agreements with you, to comply with our legal obligations, and on the basis of our legitimate interests. In some cases, we may ask for your consent to process your personal data.

Storage: Your personal data is stored only as long as necessary to fulfill the purposes for which it was collected or as required by contract or law. Generally, we store your personal data for as long as you have an account with Digipeak Media. Personal data linked to your account will be deleted if the account is deleted, unless the data must be saved due to law or contractual obligations.

Deletion: If you choose to delete your account, your personal data is erased in accordance with the procedures and timeframes established by Digipeak Media's internal policies and applicable legal requirements. If your account is deactivated due to inactivity, your personal data will also be deleted according to our data retention policy.

Please note that we may retain some information if required by law or as necessary to protect our legal rights, maintain accurate financial and other records, resolve disputes, and enforce our agreements. If there is any information that we are unable, for technical reasons, to completely delete from our systems, we will put in place appropriate measures to prevent any further processing or use of the data.

Your Rights and Choices

You have the right to influence how Digipeak Media uses your personal data. You have the right to:

Access: You have the right to request information about the personal data we hold about you at any time.

Rectification: You have the right to request correction of your personal data if the information is incorrect, including the right to make incomplete information complete.

Erasure: You have the right to erase any personal data processed by Digipeak Media at any time except in certain situations like ongoing matters with Customer Service, an unsettled debt with Digipeak Media, if you have made any purchases, or if your data is required to fulfill a legal obligation.

Data portability: If Digipeak Media processes your personal data by automated means in agreement with you or based on an agreement, you have the right to get a copy of your data transferred to you or to another party. This only includes the personal data you have submitted to us.

Objection: You are entitled to object to direct marketing and profiling (the automated processing of your personal data to determine certain personal aspects). You can opt out from direct marketing by following the instructions in each marketing email and in your account settings.

Limitation: You have the right to request that Digipeak Media limit the processing of your personal data under certain circumstances. For example, if you have denied the data's accuracy, you can request a halt to the processing until we can verify the accuracy.

Complaint: If you are unsatisfied with how Digipeak Media has processed your personal data, you can contact us or file a complaint with the data protection authority.

If you want to exercise your rights, contact us at: [email protected].

Please note that exercising these rights is subject to certain requirements and conditions under applicable law. If you submit a request to exercise your rights, we may ask for additional information to confirm your identity.

Links to Other Websites

Our website may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's website. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services. Our inclusion of any links does not imply endorsement or approval of their content or privacy practices. If you decide to access any of the third-party websites linked to our website, you do so entirely at your own risk.

Remember, this Privacy Policy does not apply to data we collect from other sources, including websites or third-party applications that may link to, or be accessible from, our website. Your browsing and interaction on any other website, including those which have a link to our website, are subject to that website's own rules and policies.

How to Contact Us

If you have any questions about our practices or this Privacy Policy, please contact us at:

[email protected]

Your feedback is important to us. If you feel that we are not abiding by this privacy policy, or if you have any complaints or inquiries related to your privacy rights, or if you would like to exercise your rights, we encourage you to contact us. Your requests will be dealt with in a prompt and professional manner.